IJBED
Print ISSN 2051-848X Online ISSN 2051-8498 ICO Registration Number: ZA522255
Accepting submissions

Article Details

Volume 01 Issue 2

Exploring the dimensions of emotional intelligence in the Lebanese family Firms

Published: 03 Mar 2014 Issue:Volume 01 Issue 2 Jul 2013 Author details below

Hani El-CHAARANI

Beirut Arab University (BAU)

Download PDF Reading View How to Cite BibTeX / RIS XML Metadata JSON Metadata View Issue
Share

Article Metrics Report

Views, downloads, citations, engagement

Cited by

Current citation count

Research summary

A consideration of emotion has been traditionally neglected in the context of family business. In this study, the Lebanese family businesses were explored to examine all the dimensions and the specificity of the emotional intelligence (EI) of teams™ leaders. Multiple regressions were applied to investigate the impact of EI on employees job performance, job satisfaction and turnover. The results showed that there is a significant and positive impact of leader EI on employee job performance and job satisfaction. Moreover, the findings indicate that the implication of the family member as a team leader increases the positive relationship between EI and employee job performance and satisfaction. The family managers feel more dependent to their organization which can lead to create a general emotion affecting positively the job performance and the satisfaction. However, our results have not support any relation between Leaders EI and employees™ turnover level

Article History

Published 03 Mar 2014

How to Cite

El-chaarani, H.. (2014). Exploring the dimensions of emotional intelligence in the Lebanese family Firms. International Journal of Business and Economic Development, Volume 01 Issue 2.

Citation Context

Archive cited by No internal citing article yet
Reference depth 40 sources listed
DOI record DOI not listed
Citation signal Citation exports and metadata ready

APA

El-chaarani, H.. (2014). Exploring the dimensions of emotional intelligence in the Lebanese family Firms. International Journal of Business and Economic Development, Volume 01 Issue 2.

MLA

El-chaarani, Hani. "Exploring the dimensions of emotional intelligence in the Lebanese family Firms." International Journal of Business and Economic Development, Volume 01 Issue 2, 2014.

Chicago

Hani El-chaarani. "Exploring the dimensions of emotional intelligence in the Lebanese family Firms." International Journal of Business and Economic Development Volume 01 Issue 2 (03 Mar 2014).

Harvard

El-chaarani, H. (2014) Exploring the dimensions of emotional intelligence in the Lebanese family Firms. International Journal of Business and Economic Development, Volume 01 Issue 2

References

  • Andries AM (2009). Emotions management within organizations. Econ. Appl. Inform., 15(2): 17-34.
  • Bar-On, R.(2004). The Bar-On Emotional Quotient Inventory (EQ-i): Rationale, description, and summary of psychometric properties. In Glenn Geher (Ed.), Measuring emotional intelligence: Common ground and controversy. Hauppauge, NY: Nova Science Publishers, pp. 111-142.
  • Bar-On, R. (1997), The Emotional Intelligence Inventory (EQ-i): Technical manual. Toronto: Multi-Health Systems Inc.
  • Bar-On, R. (2006). The Bar-On model of emotional-social intelligence (ESI). Psicothema, 18, 13-25.
  • Black, J. and Porter, L. (1991), Managerial behavior and job performance: a successful manager in Los Angeles may not succeed in Hong Kong, Journal of International Business Studies, Vol. 22, pp. 99-114.
  • Carmeli, Abraham (2003). The relationship between emotional intelligence and work attitudes, behavior and outcomes examination among senior executives, Journal of Managerial Psychology, Vol. 18 No. 8, 2003, pp. 788-813.
  • Caruso, D. R. (1999). Multi-factor Emotional Intelligence Scale (MEIS) (VoL Feedback Booklet. Version 1.1): Connecticut, Wolf and Associates.
  • Chaudhry AA, Usman A (2011). An investigation of the relationship between employees’ emotional intelligence and performance. Afr. J. Bus. Manag., 5(9): 3556-3562.
  • Cramton C.D. (1993). Is rugged Individualism the Whole Story, Public and Private Accounts of Firm’s Founding. Family Business Review, 6(3), 233-261.
  • Denison, D., Leif, C., & Ward, J.L. (2004). Culture in family-owned entreprises: Recognizing and leveraging unique strenghths. Family Business Review. 17(1), 61-70. 
  • Galeman, D. (2001). An E.I. Based Theory of performance. In C. Cherniss& D. Goleman (Eds.), The emotionally Intelligent workplace. San Francusco,CA: Jossey-Bass.
  • Gersick H.E, Davis G.A, McCllom H.M and Lansberg S.I (1997), Generation to Generation, Life Cycles of The Family Business, Harvard Business School Press.
  • Gil, I. G., Berenguer, A., Cervera, K. and. Moliner B., “Relationships among customer orientation, service orientation and job satisfaction in financial services”, International Journal of Service Industry Management, 16, 497–525(2005).
  • Goleman, D. (1995). Emotional Intelligence: Why it can matter more than IQ. London: Bloomsbury Publishing.
  • Gowing, M.K., O’Leary, B.S., Brienza, D., Cavallo, K. & Crain, R. (2006). A practitioner’s research agenda: Exploring real-world applications and issues. In V.U. Druskat, F. Sala& G. Mount (Eds.), Linking emotional intelligence and performance at work. Mahwah, NJ: Lawrence Erlbaum.
  • Hochwarter, W.A., Perrewe, P.L., Ferris, G.R. and Brymer, R.A. (1999),Job satisfaction and performance: the moderating effects of value attainment and affective disposition, Journal of Vocational Behavior, Vol. 54, pp. 296-313.
  • Jonker CS (2009). The effect of an emotional intelligence development program on accountants. SA J. Hum. Resour. Manag., 7(1): 157-165.
  • Jordan, P. J., & Troth, A. C. (2004). Managing emotions during team problem solving: Emotional intelligence and conflict resolution. Human Performance, 17(2), 195-218.
  • Kets-de-Vries, M.F.R, Carlock, R.S. and Floret Treacy, E. (2007). Family business on the couch.   The Atrium, Southern Gate, Chichester, West Sussex, England: John Wiley & sons.
  • Kilduff M., Chiaburu D.S. and Menges J.I. (2010), Strategic Use of Emotional Intelligence in Organizational Settings: Exploring the Dark Side, Reaserch in organizational behavior, 30, 129-152.
  • Labaki R., Michael-Tsabari N., and Kay Zachary R. (2011) Emotional dimensions within the family business-systems, interfaces and development over time. Paper presented at the IFERA, Palermo, Sicily.
  • Lam, L.T. and S.L. Kirby, 2002. Is emotional intelligence an advantage? An exploration of impact of emotional and general intelligence on individual performance. J. Soc. Psychol., 142: 133-143.
  • Matthews G., Zeidner, M. &Roberts,R . D. (2002). Emotional intelligence: Science and myth. The MIT Press Cambridge.
  • Mayer, J. D., &Salovey, P. (1997). What is Emotional intelligence. In P. Salovey& D. Sluyter (Eds.), Emotional Development and Emotional Intelligence: Educational implications (pp. 10-11).
  • Mayer, J. D., Caruso, D. R, &Salovey, P. (1999). Emotional intelligence meets traditional standards for Intelligence. Intelligence, 27,267-298.
  • Meliá, J.L. and Peiró J.M. (1989), “La medida de la satisfacciónlaboral en contextosorganizacionales: el cuestionario de satisfacción,” Psicologemas, 5, 59–74.
  • Newsome S,.,Day, A . L. &Catano V. M. (2000) . Assessing the predictive validity of emotional intelligence. Personality and individual Differences 29, 1005-1016.
  • Palmer, B. R., Monacha, R., Gignac, G., &Stough, C. (2003). “Examining the factor structure of the Bar-On Emotional Quotient Inventory with an Australian general population sample.” Personality and Individual Differences, 35, 1191-1211.
  • Pearce, J. and Porter, L. (1986), Employee responses to formal performance appraisal feedback, Journal of Applied Psychology, Vol. 71 No. 2, pp. 211-18.
  • Petrides, K. V. &Furnham, A. (2000). On the dimensionasltructureo f emotionailntelligence. PersonalityandlndividualD ifferences2, 9, 313-320.
  • Rangriz H, Mehrabi J (2010). The relationship between emotional intelligence, organizational commitment, and employees’ performance in Iran. Int. J. Bus. Manag., 5(8): 50-56.
  • Salovey, P., & Mayer, J. D. (1990). Emotional intelligence. Imagination, Cognition and Personality, 9, 185-211.
  • Schlechter AF, Strauss JJ (2008). Leader emotional intelligence, transformational leadership, trust and team commitment: Testing a model with a team context. SA J. Ind. Psychol., 34(1): 42-53.
  • Schulze, W.S., M.H. Lubatkin, and R.N. Dino, (2002), Altruism, Agency, and the Competitiveness of Family Firms, Managerial and Decision Economics, 23(4-5):247-259
  • Shepherd, C. D., Lassk, F. G., &Ridnour, R. E. (2003). Emotional Intelligence, Primal Leadership, and Sales Management: A Research Agenda. In A. Scott (Ed.), Professional Sales and Sales Management Practices for the 21st Century (pp. 25-30): National Conference in Sales Management.
  • Sue-Chan , C. and G.P. Latham, 2004. The situational interview as a predictor of academic and team performance: A study of the mediating effects of cognitive ability and emotional intelligence. Int. J. Select. Assess., 12(4): 312-320.
  • Sy, T., Tram, S., and O’Hara, L. A. (2006). Relation of employee and manger emotional intelligence to job satisfaction and performance. In Journal of Vocational Behavior, 68, 461-473. Retrieved April 02, 2010, from http://www.emeraldinsight.com.
  • Weisinger, H. (1998). Emotional Intelligence at Work. In. San Francisco, CA: Jossey-Bass Inc.
  • Weiss, H., &Cropanzano, R. (1996). Affective events theory: a theoretical discussion of the structure, causes and consequences of affective experiences at work. In Research in Organizational Behavior, 18, 1–79.
  • Wong, C.S., Law, K.S. & Wong, P.M. (2004). Development and validation of a forced choice emotional intelligence measure for Chinese respondents in Hong Kong. Asia Pacific Journal of Management, 21, 535-559.

Related Articles

Browse Articles

Export and import-led growth: the Mexican case
Green business practices and sustainability of small and medium-scale enterprises (SMEs) in a Ghanaian Municipality: A global south context
Circular economy practices for sustainable urban development: A Systematic literature review of real estate sector pathways toward SDG 11 in Dhaka, Bangladesh
The WEMPOWERMENT Scorecard: A contextual tool for assessing women’s entrepreneurial empowerment in developing economies
Artificial Intelligence and labour market polarisation in India: Strategies for workforce reskilling
Export and import-led growth: the Mexican case
Green business practices and sustainability of small and medium-scale enterprises (SMEs) in a Ghanaian Municipality: A global south context
Circular economy practices for sustainable urban development: A Systematic literature review of real estate sector pathways toward SDG 11 in Dhaka, Bangladesh
The WEMPOWERMENT Scorecard: A contextual tool for assessing women’s entrepreneurial empowerment in developing economies
Artificial Intelligence and labour market polarisation in India: Strategies for workforce reskilling